Position Summary

The Chief of Staff serves as a strategic partner to the CEO and senior leadership, ensuring organizational alignment, driving execution of key initiatives, and enhancing operational efficiency across a fast-paced distribution environment. This role acts as an integrator, problem solver, and advisor—enabling the executive team to focus on high-impact decisions while improving cross-departmental coordination.

The ideal candidate has a strong background in supply chain, distribution, logistics, or related industries, with exceptional business acumen, communication skills, and the ability to manage complex, multi-departmental initiatives.

Key Responsibilities

Executive Support & Strategic Alignment

• Serve as a trusted advisor and thought partner to the CEO on business priorities, company performance, and strategic initiatives.

• Facilitate the execution of the company’s strategic plan, ensuring alignment across Operations, Supply Chain, Sales, HR, Safety, Finance, and Distribution teams.

• Lead and prepare executive updates, board presentations, business reviews, and cross-functional reporting.

Operational Excellence & Project Management

• Oversee and coordinate high-impact projects related to distribution operations, warehouse optimization, logistics efficiency, customer fulfillment, and vendor management.

• Identify operational gaps and recommend solutions that improve productivity, service levels, and cost efficiency.

• Monitor KPIs such as OTIF, inventory accuracy, throughput, labor productivity, and distribution costs.

Cross-Functional Leadership & Communication

• Serve as a central point of contact between departments to ensure clarity, accountability, and decision-making efficiency.

• Drive leadership team meeting agendas, action plans, follow-up, and the consistent execution of commitments.

• Support change management efforts including technology implementations, workforce initiatives, and process improvements.

People, Culture & Organizational Stewardship

• Partner with HR and department leaders to build strong organizational culture, leadership development, and employee engagement.

• Assist with talent planning, evaluation of key roles, and leadership coaching as needed.

• Promote a positive, safety-focused, inclusive, and performance-driven work environment across all distribution sites.

Data Analysis & Business Insight

• Review operational and financial reports to identify trends, risks, and opportunities.

• Create dashboards, performance summaries, and forecasting insights for executive decision-making.

• Ensure data-driven alignment across distribution, supply chain, and sales functions.

Qualifications

Education & Experience

• Bachelor’s degree in Business, Supply Chain, Operations Management, or related field (Master’s preferred).

• 7–10+ years of experience in distribution, supply chain, operations, or related industries.

• Previous experience in a Chief of Staff, Operations Manager, Business Operations, or Strategy role strongly preferred.

• Proven experience managing cross-functional teams and large-scale projects.

Skills & Competencies

• Strong understanding of distribution center operations, logistics, and supply chain workflows.

• Exceptional communication, leadership presence, and executive-level writing skills.

• High analytical capability with the ability to interpret dashboards, KPIs, and financial statements.

• Excellent organizational skills with the ability to manage competing priorities in a fast-paced environment.

• Strategic thinker with a hands-on approach to implementation and problem solving.

• Ability to maintain confidentiality, exercise sound judgment, and influence without authority.

Work Environment & Additional Requirements

• Ability to travel between distribution sites within California as needed.

• Comfortable working in an operations-driven environment with occasional time spent in warehouses, DCs, or logistics facilities.

• Must be authorized to work in the United States.

Why This Role Matters

As the distribution industry evolves—with increased demand, labor challenges, automation, and rising customer expectations—the Chief of Staff plays a vital role in enabling the CEO and leadership team to operate at scale. This position ensures strategic clarity, operational discipline, and a unified direction that drives growth and operational excellence.